What are the biggest operational headaches you face running an HVAC business?

HVAC owners/operators — share the specific operational problems that steal your time or profit. Please be concrete: for each issue, say
- what the problem is (brief)
- how often it happens (daily/weekly/monthly/seasonal)
- how much it costs you (hours, $ per month/job, lost revenue, etc.)
- what you’ve already tried to fix it and the outcome
- what an ideal solution would look like
Examples: inconsistent lead quality, hiring/retaining techs, scheduling inefficiencies, parts delays, cashflow/invoicing headaches, warranty callbacks, managing online reviews, truck inventory, dispatching, or quoting errors.
Optional: your role (owner/GM/dispatcher), company size, and service area. Would you be open to a short group call or beta-testing tools that tackle these issues? If yes, say “interested” and how to contact you (DM/email). Looking for first-hand experiences and practical fixes others can use.